Reminders & no-shows
Fewer no-shows. No phone calls.
Clients get a text or email before every visit and an update when anything changes. You don’t lift a finger.
30 days free. No card required.
A policy that protects your time
Set how late clients can cancel online. If a pay-ahead client doesn’t show, you keep your share.
- Your cancellation window, enforced online
- Keep a percentage or a fixed amount
- The rest is refunded automatically

Every client, remembered
Visit history, notes, memberships and saved cards on every profile, so you know who’s in the chair.
- A profile for every client, automatically
- Notes your whole team can see
- Upcoming and past visits at a glance

Also in reminders
Texts on every plan
500, 1,000 or 2,500 texts a month, depending on your plan.
Message your clients
Send a text to your client list when you have news.
Email reminders too
Clients who prefer email get their reminders and updates there.
More of NeverWait
One account, every part of the shop.
Booking & walk-ins
Online booking, walk-ins and check-ins on one calendar.
Payments
Cards, tips and payouts at checkout. Pay ahead online.
Memberships
Recurring visits and services included every month.
Staff & Payday
Schedules, commission, tips and pay periods.
Client app
Clients book, check in and see live wait times.
Try NeverWait free for 30 days.
Set up your shop in an afternoon. Bring your team, your services and your clients.
30 days free. No card required.