Robust features and simple pricing

Get started for free. No credit card required.

Bill monthly

Bill annually

Pay annually and get two months free!



Up to 1 team member

Unlimited Appointments

Online Appointments

Online Check-ins

Per employee services and pricing

Appointments Calendar

Intelligent Wait Times

Client Profiles & CRM

Staff Scheduling and Availability

Real Time Updates



Everything in Free, plus:

Up to 3 team members

Walk-in System

Mobile Client App

Client SMS Notifications

Email Support



Everything in Silver, plus:

Up to 6 team members

Team Notifications

Multiple Locations

Email & Phone Support

API Access



Everything in Gold, plus:

Up to 20 team members

Daily Backups

Account Manager

Customer Data Exports

Custom Reporting

Priority Email & Phone Support

None of these plans meet your needs? Contact sales and we'll build a custom plan for you!

Plan Comparison

Team MembersUp to 3Up to 6Up to 20

Online Check-ins

Clients can join your wait list from online

Online Appointments

Clients can book appointments online

Walk-in System

Accept client walk-ins via a tablet style kiosk that integrates with your existing schedule.

1:1 Onboarding

A real person from our team will show you the ropes and help you get started.

SMS Notifications

Notify your clients of their upcoming service.

SupportEmailPhone & EmailPriority Phone & Email

Team Notifications

Send appointment notifications to team members.

Multiple Locations

Manage multiple locations per account

Customer Data Exports

Export your data to Excel, CSV, or other formats

Customer Reporting

Generate custom reports on all of your data

Daily Backups

Recover data if your team makes a mistake.

Account Manager

Dedicated person that is available on demand

API Access

Build integrations on top of the NeverWait platform


Can I use NeverWait for free?

Yes, you can! All accounts start with a free 30 day trial of NeverWait so you can see the value we provide. You're free to upgrade to a paid plan at any time. After your 30 day trial, if you choose not to upgrade, you can still use many of NeverWait's benefits for free, forever! We think you'll truly understand the value of NeverWait within those first 30 days though ;)

What are my payment options?

NeverWait can process subscription payments made by a valid Debit or Credit card (Amex, Visa, Mastercard, Discover).

What if I exceed my allotted notifications or team members?

Once you exceed SMS notifications allotment, further notifications are billed at $0.02 per message. You can turn off SMS messages from within the NeverWait dashboard to prevent further overages. Your allotment is reset at the beginning of every month. Team Members are a hard limit and it is not possible to go over your number of team members.

What counts as a Team Member?

A "Team Member" is any barber or account created within the system, including administrative accounts. For example, if you have 4 barbers and a receptionist, that would count as 5 team members.

Are SMS Notifications free?

Yes, we provide a limited number of SMS notifications, every month, for free. Those limits are reset at the beginning of every billing cycle. If you happen to go over those limits, overages start at $0.02 per SMS.

How do I cancel my monthly subscription?

Cancelling is super simple. From within your NeverWait account, visit Settings -> Billing and click the "Cancel Plan" button. Its really that simple! We will refund you a prorated amount to your account.

Are there any cancellations fees?

Absolutely not! You're 1,000% free to cancel your plan at any time.

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